Process Engineering Intern (Biotechnology) - The Jackson Laboratory - Sacramento, CA

The Jackson Laboratory Sacramento campus seeks a talented, motivated college sophomore or junior to join our cutting-edge site as a summer intern.

Typical projects performed by Process Engineering Intern:
Supply-Chain Improvement: Improve efficiency of existing process-flow for distribution and storage of laboratory laundry.

Reporting Standardization: Meet with stakeholders to assess reporting needs and assist in layout and design of standardized reports.

Phone Queue Improvements: Observe existing flow of customer calls. Solicit management feedback to determine business needs around incoming call routing. Help design and implement a better call flow including metrics to track improvements.

Metrics Improvement: Work with senior leadership to understand the business needs behind the master metrics. These metrics are used as key indicators of service excellence. Identify ways to align metrics more closely with the business needs.

Required Skills

Communication and Facilitation - Organize and facilitate agreements between interdepartmental functional members.

Critical Thinking - Evaluate existing processes, make recommendations and take part in the implementaiton of improvement on new processes.

Work well in a team environment.

Demonstrated initiative and ability to work independently.

Intermediate knowledge of MS Office (Excel, Word, PowerPoint)

Required Experience

Current sophmore or junior in college

GPA of 3.0 or better

Complete 500 word essay by answering question: Describe a circumstance in your life in which you faced adversity or setback. What did you learn from this experience?

The essay must be attached as one document with resume for consideration when applying for this opportunity.

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